social media : the end game

IC and KM – Building from the Bottom Up

Yesterday, I talked about how process can give your organization superpowers. These include processes that support value creation for customers and those that support the internal operations of the company. This list is pretty standard includes infrastructure, human resources, information technology and finance. Each of these functions has its own body of knowledge, competencies and [...]

Industry snapshot: e-networking

In the past, networking was done by phone, letter, or lunch. Today, e-networking tools provide an additional way to organize and grow your vital network of business connections.