Basics of Innovation Process
An innovation process is not necessary for all innovations. Hopefully, many innovations will happen incrementally through continuous learning. But for bigger ideas, you will want to have a process. Just as there are many definitions of innovation, there are also many different views on the best components of an innovation process. They all essentially address [...]
The Dual Challenges of Innovation Management
A number of years ago, a manager in charge of implementing a balanced scorecard system shared his organization’s strategy map with us. One of the organization’s “learning and growth” goals was “to become a more innovative organization.” We asked how he was going to do that. He had no idea. This was one of the [...]
New Superpowers – Emerging Frontiers for Process
This week I have been talking about structural capital–the superpower of today’s organization. And process is one of the most important and least understood in terms of its importance and its sustained value to an organization. Most internal processes in today’s organizations already have been automated to one degree or other. There are software programs [...]
The Superpower of the Knowledge Era: Process
Process is not new to business. In fact, process in the form of production lines was a critical driver of the growth of the industrial economy. In a factory, you could see the physical movement of raw material as it moved from the warehouse into a series of production lines with finished goods coming out [...]
The Holy Grail of the Knowledge Economy: Structural Capital
If you understand human and relationship capital, you can start a business. If your business creates value for your customers, you can earn a good living. But you will never grow large or particularly rich with just these two kinds of knowledge assets. This is because the real promise of the knowledge economy comes in [...]
