Outsourcing and the Networked Business
Last night, I attended the Association for Strategic Planning’s meeting at Suffolk University. The guest was Amit S. Mukherjee, author of The Spider’s Strategy: Creating Networks to Avert Crisis, Create Change, and Really Get Ahead. Amit gave a great talk showing the history of productivity leaps in business (he made the case that weapons manufacturers [...]
Relationship Capital and the Growing Importance of Partners
When thinking of relationship capital, most people default to customers, who obviously are fundamentally important to your business. However, relationships with other kinds of partners are growing stronger and more important for the same reasons as those described yesterday for customers: increased outsourcing, increased linking of systems and the need for co-creation and innovation. I’ll [...]
Getting Paid for What You Know: Outsourcing and the Service Economy
It is common to hear our current economy referred to as a “service economy.” This is because the rise of the knowledge economy means that more and more value is packaged for customers in the form of services. Service companies include anyone doing work for you outside of your own organization. Another word for service [...]
Industry Snapshot: The Contradictions of Outsourcing
Outsourcing is a strategic option that cannot be ignored in today’s world. The lower cost is compelling, but the trade-off is higher risk.
