Who’s In Charge of Your Intangbiles?
We have talked a lot about the knowledge factory and management to this point. But we have never really addressed the unspoken question. Who should be in charge of the intangible side of your business (your “knowledge factory”)? The dynamism of the layers of networks that make up the knowledge factory is leading to changing [...]
New Superpowers – Emerging Frontiers for Process
This week I have been talking about structural capital–the superpower of today’s organization. And process is one of the most important and least understood in terms of its importance and its sustained value to an organization. Most internal processes in today’s organizations already have been automated to one degree or other. There are software programs [...]
