Intangible Capital and Culture
Culture is the least tangible of the structural capital assets. It can be hard to define but everyone knows it is there. Culture can be a productive or a destructive force within an organization. In general, a culture is what it is—and can be especially hard to change. As a starting point, it is important [...]
The Holy Grail of the Knowledge Economy: Structural Capital
If you understand human and relationship capital, you can start a business. If your business creates value for your customers, you can earn a good living. But you will never grow large or particularly rich with just these two kinds of knowledge assets. This is because the real promise of the knowledge economy comes in [...]
